Yesterday, Clear Trip had the unpleasant task of firing their Public Relations agency, Buzz PR. They fired them because BuzzPR were spamming their customers.
Clear Trip posted the following announcement on their blog…
At Cleartrip, we do not spam our customers or anyone else, ever. Period. There is no negotiating this.
Here’s what happened.
At around 4 pm, we came across this Tweet from @jackerhack:@Cleartrip Got mailed by Perfect Relations again. This is really a Hotel California situation now. /cc:@surdattack@gonsalves_r
We had provided @jackerhack’s email to Buzz PR a few months ago when we launched an update to our mobile site. As part of the launch, we had invited a few select bloggers and customers to our offices to give them a sneak preview of the product before it launched. Buzz PR coordinated these invites for us, that’s…
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